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Risks
of Internet Banking |
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While
Internet Banking can bring you more convenience in terms of faster and
easier access to your bank account(s), there are inherent risks that you
need to be aware of. Due to the open nature of the Internet, web-based
systems such as Internet Banking are inherently subject to risks such
as those related to virus attacks, hacking, unauthorized access and fraudulent
transactions. |
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While
FCB has put in place the necessary security practices and measures to
safeguard against these risks, in order to ensure the safety of Internet
Banking transactions, you, as the end-user, also need to take necessary
procedures to safeguard your account information. |
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Security
Tips |
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To
ensure your online banking sessions are secure, FCB recommends that you
follow these simple security tips. |
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Protecting
Your Password |
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Do
not choose a Password that is easily guessed, like your telephone number,
NRIC number, date of birth, User ID, or other associated data. |
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Never
use the same Password for other financial or non-financial services. |
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Avoid
storing Customer ID, User ID and Password. |
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Avoid
using sequential numbers or the same number more than twice. |
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Do
not reveal your Password to anyone. |
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Do
not share your Password with others. |
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Memorize
your Password. Do not write down your Password or store it in computer
hard-disk, diskette, mobile phone or other insecure means. |
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Do
not use your Password when someone else can see you keying it in. |
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Change
your Password regularly by using the "Change Password" service. |
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Change
your Password immediately if you suspect it has been exposed to others
or the moment you suspect any unauthorized access. |
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Check
your account and transaction history details regularly. |
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Always
access the FCB website address http://www.firstbank.com.tw . |
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Under
no circumstances will FCB ever send you an email asking for your personal
information. You should NOT respond to such email or reveal your Password
to anyone. |
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Do
not use shared/public PCs for Internet Banking. |
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Protecting
Your Computer |
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Protect
your PC from viruses and malicious programs. |
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Install
a personal firewall and the latest anti virus software. |
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Do not
open email attachments from strangers or install software or run programs
of an unknown origin. |
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Delete
junk or chain emails. |
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FCB
Security |
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Protecting
our customers and providing a secure online banking experience is top
priority at FCB. |
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Firewalls |
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FCB has
multiple levels of firewalls in place between our internal computer systems
and the internet. |
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Encryption for Data Transmission |
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All data sent to and from FCB is ¡uscrambled¡v and ¡ureassembled¡v between FCB and your personal computer using the highest level of encryption commercially available. |
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Secured
login using Customer ID, User ID and Password |
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Only customers
using their Customer ID, User ID and Password, will be able to access
the accounts. A customer's Password must be entered every time he/she
logs into FCB Internet Banking. Under no circumstances will FCB store
a customer's Password locally on his/her computer. |
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Automatic
Time Out |
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When there
is no activity over FCB's limitation of response time, FCB will terminate customer's secured FCB
Internet Banking session to help protect against unauthorized access. |
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Strict
Protection of Customer Information |
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FCB has
strict standards of security and confidentiality to safeguard the confidentiality
of customer¡¦s information. Regular audits are conducted internally to
uphold these standards. |
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Adherence
to Regulatory Standards |
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FCB abide
by all information security and Internet Banking regulations set by the
authorities both here Canada and in Taiwan, with regular audits
conducted to ensure compliance. |